Data Privacy

1. Data Privacy Overview

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data refers to all data that can be used to personally identify you. For detailed information on data privacy, please refer to our privacy policy listed below this text.

Data Collection on This Website

Who is responsible for the data collection on this website?

Data processing on this website is carried out by the website operator. You can find their contact details in the website's legal notice (Impressum).

How do we collect your data?

Your data is collected when you provide it to us. This may include, for example, data you enter into a contact form.

Other data is automatically collected by our IT systems when you visit the website. This mainly includes technical data (e.g., internet browser, operating system, or the time of the page request). The collection of this data happens automatically as soon as you enter this website.

What do we use your data for?

Some of the data is collected to ensure error-free provision of the website. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right to request, free of charge, information about the origin, recipient, and purpose of your stored personal data at any time. You also have the right to request the correction or deletion of this data. For this and other questions related to data privacy, you can contact us at any time using the address provided in the legal notice (Impressum). Additionally, you have the right to file a complaint with the competent supervisory authority.

Furthermore, you have the right, under certain circumstances, to request the restriction of processing your personal data. For more details, please refer to the privacy policy under "Right to Restriction of Processing."

Analytics Tools and Third-Party Tools

When you visit this website, your browsing behavior may be statistically analyzed. This happens primarily with cookies and analytics programs. The analysis of your browsing behavior is usually anonymous; the browsing behavior cannot be traced back to you.

You can object to this analysis or prevent it by not using certain tools. For detailed information on these tools and your options for objection, please refer to the following privacy policy.

2. Hosting

External Hosting

This website is hosted by an external service provider (hoster). Personal data collected on this website is stored on the hoster's servers. This may include IP addresses, contact inquiries, meta and communication data, contract data, contact details, names, website access, and other data generated via a website.

The use of the hoster is for the purpose of fulfilling our contractual obligations towards our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of providing our online offerings securely, quickly, and efficiently through a professional provider (Art. 6 para. 1 lit. f GDPR).

Our hoster will process your data only to the extent necessary to fulfill its service obligations and follow our instructions regarding this data.

Conclusion of a Data Processing Agreement

To ensure compliance with data privacy regulations, we have concluded a data processing agreement with our hoster.

3. General Information and Mandatory Notices

Data Privacy

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the legal data privacy regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is any data that can personally identify you. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmission over the internet (e.g., when communicating via email) may have security vulnerabilities. Complete protection of data from access by third parties is not possible.

Note on the Responsible Party

The responsible party for data processing on this website is:

TILL TOOLS GmbH
Am Kebigsgraben 19
97616 Salz

Phone: +49 (0)9771 1789988
Email: info@tilltools.de

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Revocation of Your Consent to Data Processing

Many data processing operations are only possible with your express consent. You can revoke your consent at any time. An informal email to us is sufficient for this. The legality of the data processing carried out before the revocation remains unaffected by the revocation.

Right to Object to Data Collection in Special Cases and to Direct Marketing (Art. 21 GDPR)

IF THE DATA PROCESSING IS BASED ON ART. 6 PARA. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR THE PROCESSING IS FOR THE ESTABLISHMENT, EXERCISE, OR DEFENSE OF LEGAL CLAIMS (OBJECTION UNDER ART. 21 PARA. 1 GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR SUCH MARKETING, INCLUDING PROFILING TO THE EXTENT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION UNDER ART. 21 PARA. 2 GDPR).

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of a breach of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, particularly in the Member State of their habitual residence, place of work, or place of the alleged infringement. The right to lodge a complaint is without prejudice to any other administrative or judicial remedy.

Right to Data Portability

You have the right to receive the data we process based on your consent or in fulfillment of a contract in a commonly used, machine-readable format, or to request its transmission to another responsible party. If you request the direct transfer of the data to another responsible party, this will only be done to the extent technically feasible.

SSL or TLS Encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries you send to us as the site operator. You can recognize an encrypted connection by the fact that the browser's address line changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.

Encrypted Payment Transactions on This Website

If, after concluding a fee-based contract, there is an obligation to send us your payment data (e.g., account number for direct debit authorization), this data will be required for payment processing.

Payment transactions via common means of payment (Visa/MasterCard, direct debit) are carried out exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection by the fact that the browser's address line changes from "http://" to "https://" and by the lock symbol in your browser line.

In the case of encrypted communication, your payment data, which you transmit to us, cannot be read by third parties.

Information, Deletion, and Correction

Within the scope of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient, and the purpose of the data processing, and, if applicable, a right to correction or deletion of this data. For this purpose, as well as for further questions on the subject of personal data, you can contact us at any time at the address given in the legal notice (Impressum).

Right to Restrict Processing

You have the right to request the restriction of processing your personal data. For this purpose, you can contact us at any time at the address provided in the legal notice (Impressum). The right to restrict processing applies in the following cases:

• If you dispute the accuracy of your personal data stored with us, we usually need time to verify this. For the duration of the verification, you have the right to request the restriction of processing your personal data.
• If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of deletion.
• If we no longer need your personal data, but you need it to exercise, defend, or assert legal claims, you have the right to request the restriction of processing your personal data instead of deletion.
• If you have lodged an objection under Art. 21 para. 1 GDPR, a balancing of your and our interests must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of processing your personal data.

If you have restricted the processing of your personal data, such data may only be processed - apart from being stored - with your consent or for the establishment, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.

Objection to Advertising Emails

We hereby object to the use of contact data published within the scope of the legal notice obligation for the purpose of sending unsolicited advertising and information materials. The operators of the website expressly reserve the right to take legal action in the event of unsolicited promotional information, such as spam emails.

4. Data Collection on This Website

Cookies

The website sometimes uses so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies are used to make our website more user-friendly, effective, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser on your next visit.

You can configure your browser to notify you when cookies are set, to only allow cookies on a case-by-case basis, to exclude the acceptance of cookies for certain cases or in general, and to activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

Cookies necessary for the electronic communication process or for providing certain functions you have requested (e.g., shopping cart function) are stored on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. If consent has been requested (e.g., consent to store cookies), processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; consent can be revoked at any time.

Other cookies (e.g., cookies for analyzing your browsing behavior) are treated separately in this privacy policy.

Server Log Files

The website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

• Browser type and browser version
• Operating system used
• Referrer URL
• Host name of the accessing computer
• Time of the server request
• IP address

This data will not be combined with data from other sources.

The collection of this data is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of the website – for this purpose, the server log files must be recorded.

Contact Form

If you send us inquiries via the contact form, the information you provide in the form, including the contact details you provide, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not share this data without your consent.

The processing of this data is based on Art. 6 para. 1 lit. b GDPR, if your inquiry is related to the performance of a contract or necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries directed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested.

The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to its storage, or the purpose for the data storage no longer applies (e.g., after the completion of your request). Mandatory legal provisions - especially retention periods - remain unaffected.

Inquiry by Email, Phone, or Fax

If you contact us via email, phone, or fax, your inquiry, including all resulting personal data (name, inquiry), will be stored and processed by us for the purpose of processing your request. We do not share this data without your consent.

The processing of this data is based on Art. 6 para. 1 lit. b GDPR if your inquiry is related to the performance of a contract or necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on your consent (Art. 6 para. 1 lit. a GDPR) and/or on our legitimate interests (Art. 6 para. 1 lit. f GDPR), as we have a legitimate interest in the effective processing of inquiries addressed to us.

The data you provide to us via contact inquiries will remain with us until you request us to delete it, revoke your consent to its storage, or the purpose for the data storage no longer applies (e.g., after your request has been processed). Mandatory legal provisions - especially retention periods - remain unaffected.

Registration on This Website

You can register on this website to use additional features on the site. The data entered will only be used for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will refuse the registration.

For important changes, such as in the scope of the offer or for technically necessary changes, we will use the email address provided during registration to inform you in this way.

The data entered during registration is processed for the purpose of fulfilling the user relationship established by the registration and, if necessary, for the initiation of further contracts (Art. 6 para. 1 lit. b GDPR).

The data collected during registration will be stored by us as long as you are registered on this website and will subsequently be deleted. Statutory retention periods remain unaffected.

Processing of Data (Customer and Contract Data)

We collect, process, and use personal data only to the extent necessary for establishing, structuring, or modifying the legal relationship (inventory data). This is done on the basis of Art. 6 para. 1 lit. b GDPR, which allows the processing of data for the fulfillment of a contract or pre-contractual measures. We collect, process, and use personal data regarding the use of this website (usage data) only to the extent necessary to enable the user to use the service or to bill for it.

The customer data collected will be deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.

Data Transfer at the Conclusion of a Contract for Online Shops, Retailers, and Shipping

We only transfer personal data to third parties if this is necessary for the execution of the contract, for example, to the company entrusted with the delivery of goods or to the credit institution responsible for processing the payment. Any further transfer of data will not take place unless you have expressly consented to the transfer. Your data will not be disclosed to third parties without your express consent, such as for advertising purposes.

The basis for the data processing is Art. 6 para. 1 lit. b GDPR, which permits the processing of data to fulfill a contract or pre-contractual measures.

5. Analytics Tools and Advertising

Google Analytics

This website uses functions of the web analytics service Google Analytics. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics uses so-called "cookies." These are text files stored on your computer that allow an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

The storage of Google Analytics cookies and the use of this analytics tool are based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising. If consent has been requested (e.g., consent to store cookies), processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; consent can be revoked at any time.

IP Anonymization

We have activated the IP anonymization function on this website. As a result, your IP address will be truncated by Google within Member States of the European Union or in other Contracting States to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.

Browser Plugin

You can prevent the storage of cookies by adjusting your browser software accordingly; however, we would like to point out that in this case, you may not be able to use all the functions of this website to their full extent. You can also prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) by Google as well as the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

Objection to Data Collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set, preventing the collection of your data during future visits to this website: Disable Google Analytics.

More information on how Google Analytics handles user data can be found in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.

Data Processing Agreement

We have entered into a data processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Demographic Data Collection in Google Analytics

This website uses the "demographic characteristics" feature of Google Analytics. This allows reports to be generated containing information about the age, gender, and interests of site visitors. This data comes from interest-based advertising from Google and visitor data from third-party providers. This data cannot be associated with a specific individual. You can disable this feature at any time through the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as described in the "Objection to Data Collection" section.

Retention Period

Data stored by Google at the user and event level that is linked to cookies, user IDs (e.g., User ID), or advertising IDs (e.g., DoubleClick cookies, Android advertising ID) is anonymized or deleted after 14 months. For details, see the following link: https://support.google.com/analytics/answer/7667196?hl=en

6. Newsletter

Newsletter Data

If you would like to receive the newsletter offered on the website, we require an email address from you as well as information that allows us to verify that you are the owner of the provided email address and consent to receive the newsletter. No additional data is collected unless voluntarily provided. We use this data solely for sending the requested information and do not disclose it to third parties.

The processing of the data entered into the newsletter subscription form is based on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent to the storage of data, the email address, and their use for sending the newsletter at any time, for example, via the "unsubscribe" link in the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.

The data you provide for the purpose of receiving the newsletter will be stored by us until you unsubscribe from the newsletter and deleted after you unsubscribe from the newsletter. Data stored by us for other purposes remains unaffected by this.

After you unsubscribe from the newsletter distribution list, your email address may be stored in a blacklist by us or the newsletter service provider to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be merged with other data. This serves both your interest and our interest in complying with legal requirements for sending newsletters (legitimate interest according to Art. 6 para. 1 lit. f GDPR). The storage in the blacklist is indefinite. You may object to this storage if your interests outweigh our legitimate interest.

7. Payment Providers

PayPal

On this website, we offer payment via PayPal. The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal").

If you choose to pay via PayPal, the payment data you provide will be transmitted to PayPal.